Terms & Conditions

These general terms and conditions of sale apply to any order you place through the Equiform Direct website at www.equiformdirect.ie (the “Website”). You must read these General Terms and Conditions of Sale carefully. By placing an order through the Website, you confirm that you have read, understood and agree to these General Terms and Conditions of Sale in their entirety. If you do not agree to these General Terms and Conditions of Sale in their entirety, you must not order any product or service through the Website.

Product and service descriptions

We have taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly described. However, when ordering products or services through the Website, please note that:

orders will only be accepted if there are no material errors in the description of the goods or services or their prices as advertised on this Website
all prices are displayed in Euros
packaging may vary from that shown on the Website
the weights, dimensions and capacities shown on the Website are approximate only
whilst we try to display the colours of our products accurately on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery
all items are subject to availability. If we cannot supply you with the product or service you ordered, we will inform you of this and, if you have already paid for the product or service, refund you in full or offer you an alternative product as soon as reasonably possible

Acceptance of your order

Please note that completion of the online checkout process does not constitute our acceptance of your order. Our acceptance of your order will take place only when confirmation with quote via our sales then we will dispatch the product(s) that you ordered from us.

If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order.

All products that you order through the Website will remain the property of Equiform direct until we have received payment in full from you for those product.

All card payments are subject to authorisation by your card issuer and we take payment when we accept your order.

Your right to cancel

If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations 2000 to cancel your order within seven working days following your receipt of the goods. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights.

If you wish to cancel (or are considering cancelling) a product or service you have ordered from us, please be aware of the following terms that apply:

If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within seven working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. Products should be returned unused, in their original packaging and in a resalable condition.
When returning consignments, all arrangements and costs are your responsibility.
If you choose to return any products to us, we will not be responsible for any loss or damage to them in transit and, for this reason, we recommend that you use a recorded delivery service.
Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return.

This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available from your Local Authority’s Trading Standards Office.

ADDITIONAL TERMS & CONDITIONS – PRODUCT REVIEW GUIDELINES

By accessing, browsing, using, registering or contributing to the Equiform direct website and any other area of our website where you can post submissions or reviews or ask questions you confirm that you have read, understood and agree to the following terms. If you do not agree to these terms in their entirety, you must not use this website.

Ownership of Submissions

Other than personal data which is subject to our Privacy Policy all comments, blogs, feedback, suggestions, questions, ideas, artwork, images, product or marketing ideas and any other submissions disclosed, submitted or offered to Equiform Direct on or through the website or otherwise disclosed, submitted or offered by you (collectively, “Submissions”) shall become and remain the property of Equiform Direct once submitted. You must comply with the content standards set out in these terms. You warrant that you own or have the right to use any Submissions and that your Submissions will comply with these standards and guidelines.

Social networking sites

These terms also govern any Submissions you make on any Equiform Direct related third party website or page such as our Facebook page. All comments, images, videos and any other type of material posted on any third party social networking site do not necessarily reflect the opinions or ideas of Equiform Direct and Equiform Direct is not responsible for any such content. In any event, all material posted on any third party social networking site must comply with these terms and the third party social networking sites’ Terms of Use, as applicable.

Am I eligible to post a Submission?

You must be 18 years of age or older
Suppliers or manufacturers are not eligible to post a submission

Rules for Submissions

Please be polite and only write in English
You confirm that the Submission is your own and that the content does not infringe the material, trade marks or intellectual property of others

Submissions should not include

profanity, blasphemy, spiteful, racist, sexually explicit, sexually gratuitous or discriminatory comments or content that might be considered to be harassment, abuse or threats against the personal safety or property of others
comments about other reviewers or bloggers
remarks that repeat criminal accusations, false, defamatory or misleading statements
material which impersonates others
spam or advertising
third party brand names or trade marks
personal information about anyone, including yourself, such as phone numbers, postal addresses or credit card numbers
HTML code, computer script or website urls
availability, price or alternative ordering or delivery information
Equiform Direct , in its absolute discretion, reserves the right to: